Mr. X suffers ongoing pain in his thoracic spine, neck, and lower back. This pain stopped him from working on March 6, 2023, and his absences began the next day.
An MRI showed a small disc issue at C5-C6 in Mr. X’s spine. This condition causes a minor narrowing of the spinal canal and presses on the spinal cord. Tests also showed weakness in his shoulder muscles and neck muscle pain. The results suggest a possible motor neuron disease. Such a diagnosis is worrisome for anyone.
Mr. X had a job as a production technician at a chemical plant.
His daily tasks included:
- Running a chemical process with control measures
- Loading and unloading chemicals from railcars and trailers
- Solving problems with equipment, processes, and systems
He often did tasks outside. These tasks involved walking, ladder use, climbing, and lifting heavy items. Sometimes, he worked at a computer, and he generally worked for up to 12 hours a day. The job requires the strength to sit for hours or do hard labor like lifting and climbing. Mr. X can no longer do these tasks, and he desperately needs his long-term disability benefits.
An Unresponsive Company
Our firm took swift action. Shortly after Mr. X stopped working, we informed Hartford about his critical condition. We sent a detailed message outlining his medical issues, including the impact these conditions have had on Mr. X’s ability to work.
We expected a prompt reply from Hartford, but our mailbox remained empty. No response arrived.
Following Up for Our Client
We decided to act again, and our team crafted a stronger letter. With a firmer tone, we expressed an urgent concern over the lack of communication. Our communication stressed the severity of Mr. X's medical state. The letter asked for immediate attention to his disability benefits claim. We highlighted the MRI results and the doctor's findings, and we included the physical demands of Mr. X's job. Our team offered to help with any more information Hartford needed, but we were clear about the need for a response.
Our communication emphasized Mr. X's right to long-term disability benefits. His condition does not allow him to return to his former role, and the job requires physical labor that Mr. X cannot perform. We underlined that the situation was urgent and that Mr. X's well-being depended on Hartford's swift action.
Because of our efforts, Hartford did the right thing, and Mr. X now receives the benefits he deserves.
Help from a Lawyer with Expertise in Disability Insurance
Disability insurance law is complex. Hiring an experienced disability attorney is important. Because all disability lawyers at this law firm focus on disability insurance claims, we proudly offer significant expertise in disability insurance law.
The Dabdoub Law Firm has:
- Experience with every major disability insurance company;
- A proven track record of success by winning major disability lawsuits; and
- Recovered millions of dollars in disability benefits for clients.
We never charge fees or costs unless our clients get paid. Our firm can help at any stage of your disability insurance claim, including:
- Submitting a disability insurance claim;
- Appealing a long-term disability denial;
- Negotiating a lump-sum settlement; and/or
- Filing a lawsuit against your disability insurance company.
Because federal law applies to most disability insurance claims, our lawyers are able to represent clients across the country.
Call (800) 969-0488 or contact us online to speak with an experienced disability attorney. Consultations are free.